Features
Everything Kayla and the platform do for your trade.
Kayla answers every call around the clock — then the platform runs the whole job after it: booking, dispatch, your crew in the field, payments, and your books. Here's the full picture.
Kayla — your AI receptionist
Never miss another call
A missed call is a job walking to your competitor. Kayla answers all of them, books the work, and gets emergencies to the right person — on Quick Kayla and Kayla Complete.
24/7 call answering
Kayla answers every inbound call in a natural voice — day, night, weekends. No voicemail, no missed calls, no per-call answering-service fee. Quick Kayla · Complete
Emergency dispatch
Kayla recognizes an emergency — burst pipe, no heat, gas smell — follows your rules, and reaches your on-call person immediately instead of letting it wait. Quick Kayla · Complete
SMS call summaries
After each call you get a plain-text summary: who called, what they need, and their callback number — so you're never guessing what happened while you were under a sink. Quick Kayla · Complete
Recordings & transcripts
Every Kayla call is recorded and transcribed, searchable in your dashboard, with a recording disclosure played on every call. Settle a dispute or train a new hire from the record. Quick Kayla · Complete
Phone booking & deposits
Kayla doesn't just take a message — she books the job live on the call, pending your approval, with deposits collected through a secure online step — so the lead is locked in before you call back. Kayla Complete
Included minutes
Quick Kayla includes 300 minutes a month with stackable $30 add-on packs; Kayla Complete includes 1,200 — plenty for a busy shop. Quick Kayla · Complete
The operations platform
Run the whole job, not just answer the phone
From the booked lead to the paid invoice — jobs, your crew in the field, payments, and your books, all in one place. Included with Kayla Office and Kayla Complete.
Jobs, scheduling & dispatch
A full job board — create, schedule, assign, and track every job from lead to paid, with a calendar and no-double-booking rules. Replace the whiteboard and the group text. Office · Complete
Worker management
Add your techs, set roles, skills, and pay, and manage the crew. Five worker seats are included; add more any time. Office · Complete
Worker mobile app
An iOS + Android field app: techs see assigned jobs, clock in and out, update job status, capture photos, and log equipment — and it keeps working offline. Office · Complete
GPS time clock
Workers clock in and out with their location captured at the jobsite — accurate hours, real job timing, no buddy-punching. Office · Complete
Job costing & invoicing
Track labor and materials against each job, then invoice — and finally see which jobs and which techs actually make you money. Office · Complete
Payments & transaction recording
Record every payment — card, cash, check, or ACH — with transaction history and receipt records (when created) in your dashboard. Booking deposits ride Kayla phone booking on Complete. Office · Complete
QuickBooks Online sync
Complete a billable job and the invoice lands in QuickBooks Online automatically — and the import links your matching existing customers. It just shows up where your bookkeeper expects it. Office · Complete
Customer progress portal
Your customers get a link to track their job — status, photo updates, verification — so they stop calling to ask if you're still coming. Office · Complete
Photo reports & QR assets
Before-and-after job photos and generated QR assets — review links and tech bios you can hand a customer. Proof of work sells the next job. Office · Complete
On every plan
The essentials, whichever plan you choose
Your dashboard, your numbers, and smart nudges come standard.
Owner dashboard
One place for calls, jobs, bookings, workers, receipts, payments, and reports — scoped to what your plan includes. All plans
Intelligence reports
Weekly and monthly business reports — call volume, job completion, and Kayla quality — delivered to you without building a single spreadsheet. All plans
Recommendations
Actionable suggestions surfaced from your own data — follow-ups to make and opportunities you'd otherwise miss. All plans
Referrals & sales tax
Reward the customers who send you work with referral credits — and quotes can pull a suggested sales-tax rate from the job address (your manual rate always wins). Office · Complete
On the roadmap
Rolling out next
These are in active rollout and aren't part of what's billed today — we'd rather tell you plainly than over-promise.
- Website builder — generate a real, multi-page website for your business from your account.
- Review & reputation tools — automated review requests that turn finished jobs into five-star ratings.
Hear Kayla answer a call, then start free.
Every plan comes with a 30-day free trial — we save your card on day one but don't charge it until day 30. Cancel any time before then and you won't pay a cent.